Shipping & Returns

Shipping

Stock bags and reusable 12-packs ship within 3–5 business days by standard ground shipping. Shipping is a flat $5.95 to all 50 states.

Printed custom straws ship about 4–6 weeks after you approve your proof. Laser-engraved reusable straws ship in 3 business days, or 24 hours with rush. Custom orders ship free by ground to the contiguous 48 states.

You'll get a tracking number by email as soon as your order ships.

Returns

Straws touch food, so we can't take back opened bags. Unopened bags in their original packaging can be returned within 14 days of delivery. You cover the return shipping.

If your order arrives damaged or wrong, email us within 7 days of delivery with a photo and your order number. We'll replace it or refund you in full.

Custom orders are made to the proof you approve, so they're final sale unless there's a manufacturing defect.

Questions? Email jb@freedomstrawz.com.